Episode 5 – The Power of People and the ’51/49 Rule’ with Operator Kevin Gratton

interior of modern restaurant with round tables and comfy sofas

In this episode guest speaker Kevin Gratton, Head of Operations 21 Hospitality Group, Newcastle, England joins me to discuss a more ‘People focused Hospitality Industry’. “In our industry my focus has drifted more towards people, than it has about product.” Kevin Gratton Join me for this podcast. Take a break. Listen in. A xx

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